Utility Services

  • Energy Assistance Program: 651-539-1500 Offers assistance for paying energy bills based on income and household size for both renters and homeowners. Applications available in English, Spanish, Somali, Hmong, and Vietnamese. Program for general Minnesota and Hennepin County. Crisis assistance is also available through the Hennepin County program for those facing disconnection.
  • Low-Usage Affordability Credit: 866-975-7327 Available for customers of Xcel Energy who use less than 300kWh per month and meet income guidelines. Provides a 35% credit on energy they use. Those enrolled in the Energy Assistance Program (above) are automatically enrolled in this program.
  • Salvation Army HeatShare: 800-842-7279 (general) and 612-767-2700 (Hopkins specific service site) Offers utilities assistance for people denied from county or other assistance programs, often low-income seniors, those with disabilities preventing them from maintaining a steady income, and people experiencing unexpected financial emergencies.