Am I being targeted by a COVID-related scam?

According to the Federal Communications Commission (FCC) and the United States Department of Justice, there have been reports of many different COVID-19-related scams, including:

  • Individuals and businesses selling fake cures for COVID-19.
  • Phishing emails from entities posing as the World Health Organization or the Centers for Disease Control and Prevention (CDC).
  • Malicious websites and apps that appear to share virus-related information to gain and lock access to your devices until payment is received.
  • People seeking donations fraudulently for illegitimate or non-existent charitable organizations. 

You can protect yourself from scams:

  • Do not respond to calls or texts from unknown numbers, or any others that appear suspicious.
  • Never share your personal or financial information via email, text messages or over the phone.
  • Be cautious if you’re being pressured to share any information or make a payment immediately.
  • Scammers often spoof phone numbers to trick you into answering or responding.  Remember that government agencies will never call you to ask for personal information or money. In addition, Xcel Energy (or any other public utility) will not cut off service with a phone call. If you receive a suspicious call, hang up and reach out to the agency or utility company via the internet, mobile application, or contact information found on your bill. 
  • Do not click any links in a text message. If a friend sends you a text with a suspicious link that seems out of character, call them to make sure they weren’t hacked.
  • Always check on a charity (for example, by calling or looking at its actual website) before donating.  

More information on COVID-19 related scams is on the FCC website at

Show All Answers

1. What City facilities are open to the public? What facilities are closed?
2. Do I have to wear a mask in Hopkins?
3. How can I stay informed about City actions?
4. Where can I find the most up-to-date information about the COVID-19 situation in Minnesota?
5. What can I do to protect myself and the community?
6. What should I do if I have experienced or witnessed COVID-discrimination?
7. Am I being targeted by a COVID-related scam?